Who We Are
About Cleveland
Comfort Housing
Locally owned. Tenant-focused. Invested in Cleveland, Akron, and Garfield Heights for the long term.
Our Story
Built on a Simple Belief
Cleveland Comfort Housing was founded with one mission: provide quality, comfortable rental homes with the kind of responsive, personal service that tenants actually deserve.
As a locally owned property management company, we understand Northeast Ohio — the neighborhoods, the people, the seasons, and the character of each community we serve. We're not a national corporate landlord managing properties from a call center across the country. We're right here in Cleveland, invested in the same communities our tenants live and work in.
We manage properties across Cleveland, Garfield Heights, and Akron — neighborhoods where hardworking people need housing that's maintained well, priced fairly, and managed by someone who picks up the phone.
Our approach is simple: treat every tenant with respect, maintain every property to a standard we'd be proud of, and fix problems fast. Quality housing shouldn't be a luxury, and professional property management should never feel impersonal.
15+
Properties managed across Northeast Ohio
Service Area
Where We Manage Properties
Cleveland Comfort Housing provides rental homes in three core Northeast Ohio markets.
Cleveland
Single-family homes and multi-unit properties on Cleveland's south and west sides. Neighborhoods with easy access to downtown, MetroHealth, and major employers.
Cleveland Rental Guide →Garfield Heights
Well-maintained single-family homes in Garfield Heights — a quiet residential community 10 minutes from downtown Cleveland with affordable rents and strong schools.
Garfield Heights Guide →Akron
Comfortable rental units in West Akron, near the Highland Square area — close to Cuyahoga Valley National Park, University of Akron, and downtown Akron.
West Akron Guide →What Drives Us
Mission, Vision & Values
Our Mission
To provide quality, comfortable rental housing that tenants are proud to call home, backed by responsive service that makes the renting experience stress-free from move-in to move-out.
Our Vision
To be Northeast Ohio's most trusted residential property management company — known for well-maintained homes, tenant satisfaction, and genuine investment in the communities we serve.
Our Values
- ✓ Integrity in every interaction
- ✓ Responsive, honest communication
- ✓ High-quality maintenance standards
- ✓ Community investment & respect
- ✓ Fair and transparent policies
The Difference
What Sets Us Apart
Well-Maintained Properties
We proactively maintain our homes — regular inspections, prompt repairs, and upgrades over time. Our properties are clean, functional, and something we're genuinely proud to offer to tenants.
Fast Maintenance Response
When something breaks, we fix it. Emergencies are handled same-day. Routine issues within 3–5 days. No excuses, no runaround — because a broken furnace in January isn't something that can wait.
Clear, Direct Communication
You'll always know where you stand. Clear lease terms, plain-language policies, and a team that actually answers the phone. No corporate phone trees, no unanswered emails.
Local & Accountable
We're Northeast Ohio locals. We know these neighborhoods because we're here every day. That means you're renting from someone who's invested in the same community — not a faceless national company.
Transparent Lease Policies
No surprise fees, no confusing fine print. We follow Ohio landlord-tenant law and believe in fair dealings. Your rights are respected — and we'll tell you exactly what they are.
Tenant Privacy & Dignity
We give proper notice before any entry, never drop in unannounced, and treat every tenant with the respect they deserve. Your home is your home — we're just the management company.
Resources for Renters
Tenant Guides & Resources
We believe informed tenants are better tenants — and better renters get better treatment. Our resource library covers everything you need to know about renting in Ohio.
Our Promise
Our Commitment to You
Maintenance Excellence — We respond to requests promptly and use qualified technicians for all repairs. Emergency response is available 24/7. We don't cut corners on safety or quality.
Fair & Transparent — Clear lease terms, fair policies, and no hidden fees. Every tenant is treated with respect — that's the baseline, not a bonus.
Ohio Law, Always — We follow Ohio landlord-tenant law to the letter. That means 24-hour notice before entry, proper security deposit handling (30-day return per ORC 5321.16), habitability standards, and more. You have rights. We respect them.
Always Improving — We continuously invest in our properties and processes to provide better homes and better service. Long-term tenants are our best testament to that.
Have Questions?
Common Tenant Questions
📞 Contact Us Directly
Questions about our properties or the application process? We're happy to talk.
(216) 480-4166Mon–Fri, 9 AM–5 PM Eastern
🏘️ View Our Properties
All units currently leased. Join the waitlist to be first notified when something opens up.
Browse Properties & Join Waitlist →Interested in Our Properties?
All units are currently leased — join our waitlist for future availability.