Tenant Portal

Everything you need to manage your rental in one place

💳

Pay Rent Online

Pay your rent securely through our online portal. Set up autopay for convenience.

Go to Payment Portal
🔧

Submit Maintenance Request

Report maintenance issues quickly and easily. Emergency service available 24/7.

Submit Request

Important Contact Information

🚨 Emergency Maintenance

For urgent issues (fire, flood, gas leak, no heat in winter):

(216) 480-4166

Available 24/7

📞 Office Phone

General inquiries, questions, non-emergency requests:

(216) 480-4166

Mon-Fri: 9 AM - 5 PM

Tenant Resources

📋

Move-In Checklist

  • ✓Complete move-in inspection
  • ✓Set up utilities (electric, gas, water)
  • ✓Change locks (notify office)
  • ✓Test smoke/CO detectors
  • ✓Set up rent autopay
  • ✓Save emergency numbers
📖

Lease FAQ

  • ?When is rent due?
  • ?What's included in rent?
  • ?Can I have pets?
  • ?How do I renew my lease?
  • ?What if I need to break my lease?
View Full FAQ →
🚨

Emergency Contacts

Tips for a Great Tenancy

💰 Pay Rent on Time

Set up autopay to never miss a payment. Rent is due on the 1st of each month.

🔧 Report Issues Promptly

Small problems can become big ones. Report maintenance issues as soon as you notice them.

📞 Communicate

Keep us updated on any changes or concerns. We're here to help!

🏡 Treat It Like Home

Take good care of the property and it will take good care of you.